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PARKING
Valet parking is available 24/7 at 71 E Madison for $79.00 per night, per vehicle with unlimited in and out privileges.
CHECK-IN
All room keys are disinfected prior to distribution to guests. Mobile keys are available via the World of Hyatt app if you desire contactless check-in.
BELL SERVICES
If you require assistance with your luggage upon arrival or throughout your stay, please text us at 312.313.4096. If you are driving and wish to unload prior to parking, please arrive at 71 E Madison and text for service. We will arrive promptly to assist.
Want to tip our team but out of cash or practicing social distancing? Click here to tip with your phone!
Now and always, we remain committed to our purpose of care to ensure the safety of our guests and team members. At this time, masks are optional and not required in restaurants and events spaces. In efforts to capture 99.9% of airborne viruses, air purifiers have been installed in public areas and are available upon request. We appreciate that you respect and follow our guidelines regardless of your personal opinion on the matter.
Guests will enjoy a blend of vintage-inspired custom furnishings adorning our rooms, suites, and inviting public spaces. Carrara marble bathrooms, complete with premium fixtures and refreshing rain showerheads, await guests along with custom C.O. Bigelow bath products, and well-stocked mini-bar. A night’s rest is made even cozier with custom SFERRA linens and Faribault Woolen Mill Co. blankets. Entertainment is at your fingertips with a 42″ flat-screen television, while in-room dining choices are abundant, featuring a breakfast and all-day menu, Cindy’s dinner offerings, and selections from our partner, Shake Shack. To cap off your experience, enjoy our signature boxing-style robes for all guests, whether you’re feeling like a champ or a challenger. And to keep your devices charged, find a convenient bedside power center with USB outlets.
To request additional amenities, please contact the front desk who will be happy to assist you. Guests are also welcome to utilize our texting system by texting 312.313.4096. For reservations at Cindy’s, please visit Resy.
Inside this 1890s monument, you’ll find plenty of room to spread out with 240 guest rooms & suites, 7 unique event spaces, and 7 award-winning bars and restaurants. Dine at various locations, such as Cindy’s rooftop restaurant, Shake Shack for fries and burgers, the James Beard-winning Cherry Circle Room, or play billiards and drink beers at the Game Room. Unwind in the Drawing Room, savor rare spirits at Milk Room, or grab a quick snack at Fairgrounds Coffee & Tea, our lauded food & beverage experience awaits. Visit here for hours, menus, and reservations.
In-Room Dining options available daily. Did you know we are the only hotel in the world where you can order Shake Shake through room service?
Deliveries: Should you wish to have meals delivered to the hotel, we ask that you receive items in the lobby at the Front Desk. Delivery personnel are not permitted in guest areas.
Discover the epitome of modern luxury at our Central Chicago Loop hotel. Located on the iconic Michigan Avenue, we offer panoramic views of downtown Chicago, including Millennium Park, the Art Institute, and Lake Michigan. With seven dining options, including our year-round rooftop, Cindy’s, Chicago’s first Topgolf Swing Suite, and 24-hour fitness facilities, your stay with us is an experience like no other. Plus, we’re proud to be pet-friendly and we offer complimentary Heritage Bicycles during the warmer seasons. Make the most of your stay and email us here for assistance with your plans.
In our pursuit to deliver a clean, healthy and safe environment, We have achieved GBAC STAR™ facility accreditation for outbreak prevention, response and recovery.
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