Best Rate Guarantee

BOOK WITH CONFIDENCE ON HYATT.COM

If you find a better rate, we’ll match it—and give you the choice of an additional 20% off or 5,000 World of Hyatt Bonus Points.

You’ve come to the right place. When you book direct on hyatt.com, you know you’re getting the best rates at any Hyatt hotel or resort worldwide. We guarantee it. If you find on another site, a lower, publicly available, and immediately bookable room-only rate for the same stay, we’ll not only match it but we’ll give you an additional 20% off or 5,000 World of Hyatt Bonus Points.

FOUND A LOWER RATE?

To submit a claim in English:
Complete our online claim form within 24 hours after booking on hyatt.com.

To submit a claim in a language other than English:
Call Hyatt’s Global Contact Center at 1-877-247-3909 or 402-593-5445 or your local Hyatt reservation center after booking on hyatt.com. A hyatt.com representative will review your claim and respond with a status update within 24 hours.

Please beware that, while Hyatt’s Best Rate Guarantee may apply, the hotel’s cancellation policy will apply to your reservation booked on hyatt.com. Hyatt’s Best Rate Guarantee is subject to its complete terms and conditions below.

Frequently Asked Questions

WE BELIEVE THE SPIRIT OF CHICAGO IS LIKE A CLUB. ONCE YOU’VE VISITED, YOU BELONG.